BIKE THE CBUS & BIKE THE CBUS+ FREQUENTLY ASKED QUESTIONS
Q: WHAT DOES MY REGISTRATION FEE INCLUDE?
A: All registrations include ride participation, including food and drinks at designated stops, plus lunch. If you register before July 31, you will also receive an exclusive 2016 Bike the Cbus t-shirt.
Q: HOW DO I CLAIM MY YAY BIKES! MEMBER DISCOUNT?
A: Choose the Yay Bikes! Member ticket option. These will be verified. Not yet a Yay Bikes! member? Join today before you register.
Q: CAN YOU TELL ME IF I'M REGISTERED? OR, I CAN'T FIND MY TICKET, CAN YOU SEND IT TO ME?
A: Fortunately, eventbrite.com makes it really simple to manage your own tickets and registration. Head to "My Tickets" after logging in and you will be able to find it. You can also search your email for the copy that was sent to you after registering. Important: this is why when you are registering, before the process is completed, we ask you to verify your email address. If it is entered incorrectly, you will be unable to retrieve your ticket and will not receive pre-ride emails.
Q: WHEN AND WHERE DO I PICK UP MY RIDER PACKET?
A: Packets can be picked up Friday, September 2, 5:30–8:00pm at Elevator Brewing Co. 13th Floor Taproom, 165 N. 4th St., Columbus, Ohio 43215 or the morning of the ride from 6:30–8am at Elevator Brewing Co. 13th Floor Taproom, 165 N. 4th St., Columbus, Ohio 43215.
Q: CAN I REGISTER ON THE DAY-OF?
A: Yes, but you save by registering online. Online registration ends at NOON on Friday, September 2. On-site registration is $45 for non-members (cash or credit card) and may be accomplished on Friday, September 2, 5:30–8pm or the morning of the ride from 7–8am at Elevator Brewing Co. 13th Floor Taproom, 165 N. 4th St., Columbus, Ohio 43215. Late registrants may purchase a t-shirt for $15 while supplies last.
Q: WHERE AND WHEN DOES THE RIDE BEGIN AND END?
A: The Bike the Cbus ride begins and ends at the Elevator Brewing Co. 13th Floor Taproom, 165 N. 4th St., Columbus, Ohio 43215. We will make announcements and take the group photo at 7:45am. Riders will roll out in waves beginning at 8am. Those participating in Bike the Cbus + will leave at 7am.
Q: WHERE CAN I PARK?
A: Your options are:
- Ride your bike and park with Yay Valet!
- Park on a neighborhood street and ride to the start.
- There are at least 10 surface parking lots around Elevator Brewing Co. 13th Floor Taproom.
Q: CAN YOU CHANGE MY T-SHIRT SIZE?
A: We would be happy to swap your un-worn shirt for another size, if available, at the "problem child" registration area.
Q: WHO SHOULD REPORT TO THE "PROBLEM CHILD" AREA?
A: Participants who;
- would like to exchange t-shirts,
- don't understand why they are not receiving a shirt,
- think they already registered but we have no record,
- won complimentary tickets but didn't register online,
- complainers. Don't be a "problem child".
Q: IS THERE A RAIN DATE?
A: Nope. We ride rain or shine! However, during Yay Bikes! events there is always the potential for extreme or severe weather conditions (for example: lightning, tornado, high winds, extreme hot or cold temperatures, blizzard, nuclear winter etc...). Yay Bikes! will do as much as we can to make the experience as safe as possible. But if there is severe weather, the event may be delayed as event organizers consult public safety officers. If there is more than a reasonable delay, or if conditions persist, event organizers reserve the right to shorten or cancel the ride. Entry fees are non-refundable. Please check the website, email and social media before the event for any changes or cancellations. If you are already at the event listen to the announcer.
Q: WHAT IF SOMETHING COMES UP AND I CAN’T RIDE?
A: We are unable to provide refunds, but you may transfer your registration to another participant if you are unable to ride.
Q: ARE KIDS ALLOWED ON THE RIDE?
A: Kids of all ages welcome on Bike the Cbus, as long as they are accompanied by an adult. Yay Bikes! will not assume the responsibility of minor children participating without supervision. HELMETS ARE REQUIRED FOR CHILDREN UNDER 18 BY LAW. If a child does not have a helmet, one can be provided for them at no charge—just ask before Friday, September 2. Children (under age 18) ride at a discounted rate. Toddlers or infants in a trailer or child seat on an adult bike, ride free and do not need registration.
Q: WHAT SAFETY ACCOMMODATIONS ARE THERE?
A: Bike the Cbus offers a cue sheet/map and route marked with directional signs, but no street closures or police escort. Bike the Cbus+ offers a cue sheet and is lead and swept by experienced volunteers. Participants must share the road with automobile traffic, obeying all traffic regulations. Medical support, links to emergency medical services, marshals at key intersections and en-route support will be available. To learn how to safely negotiate urban streets by bicycle, you may want to take a How We Roll course before the tour.
Q: DO I HAVE TO BE A STRONG CYCLIST TO PARTICIPATE?
A: Bike the Cbus is a ride, not a race, and it’s designed to accommodate riders of all ages and abilities, You set your own pace, there are stops along each route to explore and 4 shorter routes for those who don’t want to ride the full ride. You can do it! Riders in Bike the Cbus+ must be able to travel at a consistent pace of 15mph or more. Any rider falling under the pace will be removed from the group and offered an opportunity to return to the start with SAG.
Q: I JUST FOUND OUT ABOUT THIS RIDE AND MISSED THE EARLY REGISTRATION RATE. CAN YOU GET ME IN AT THAT DISCOUNTED RATE?
Q: I AM INTERESTED IN JOINING THE ATTRACTIVE, INTELLIGENT, SUCCESSFUL, FORWARD-THINKING GROUP OF VOLUNTEERS THAT PUT ON THIS AMAZING CYCLING EVENT. HOW CAN I BECOME ONE OF THESE WORLD-CHANGERS?
A: We’d love to have you, especially if you are willing to setup or breakdown the event this year. Wanna assist? Volunteer opportunities will be posted soon. In the meantime, email firstname.lastname@example.org with your interest.
Q: HOW CAN I SPONSOR BIKE THE CBUS?
A: Sponsors make this event possible! Please email email@example.com and we will send you more information. Thanks for considering us!